FAQ

When can i get engineers from you?

When you finish the Preparation conditions(water resource, electricity, air supply, production materials) contact with our sales people we will dispatch engineer to install the machine for you ,and train your employees to use the machine well. Normally when your preparation is done,you can contact with our sales people and cooperate us to get the visa for the engineer and our engineer will be there within 3 days

When can I get my machine after I paid?

How to install my machines when it arrives?how much the cost?

How long time for installation?

How about the spare parts?

What’s your payment term?

What’s your delivery term?

How to test machine before delivery?

How about the Packaging details?

Are you a trading company or a manufactory?

Do you have reference project?

Do you provide turnkey project?

Do you provide customized service?

What’s your guarantee or the warranty of the quality if we buy your machines?